“It’s probably the best how-to manual on ways to transform local government.”

Jeff Coleman

Former Representative, Pennsylvania House of Representatives

Bureaucracy That Works Podcast

with Lisa Hagberg

Each episode is a treasure trove of insights, featuring discussions on groundbreaking organizational theory, firsthand accounts of our successful experiments, and practical tools that you can implement. Whether you’re commuting, on a lunch break, or just need some inspiration, our podcast is the perfect companion for the visionary government official. Tune in to stay ahead of the curve, be inspired by success stories, and transform your understanding of what’s possible in public service. Subscribe to our podcast now and join a community of leaders reshaping the future of local government!

Attention Local Government Leaders!

Step into the future of operational excellence with our Bulletin. Packed with insights ranging from cutting-edge organizational theory to real-world results from our experiments, our blog is your go-to source for transformative strategies and tools. Whether you’re looking to overhaul your processes or fine-tune your operations, we’ve got the expertise and evidence-based solutions you need. Don’t miss out on the opportunity to elevate your community and your career. Join the ranks of forward-thinking officials and subscribe now to start making a tangible difference in your jurisdiction!

Praise For Bureaucracy That Works

“Finally, a clear-eyed plan for how to balance taxpayer expectations with the realities of rising costs and changing populations. Commissioner Kafferlin really gets it.”